Overview
Assertiveness is the ability to express our needs and opinions clearly while respecting others. The "Power of Assertiveness" workshop is designed to help participants master this skill in both day-to-day and difficult situations. Participants will gain a clear understanding of assertive behaviour and learn how to use it effectively alongside questioning techniques to achieve optimal communication results. This workshop is the third of "The Communication Power Kit" series, consisting of three parts, and may be taken independently as a stand-alone programme or in conjunction with the other two workshops in the series.
Programme Structure
- Understanding the importance of assertiveness and its role in enhancing relationships
- Distinguishing between assertive, passive and aggressive behaviours
- Learning and applying the four-step model for responding assertively and the six types of assertiveness
- Practicing assertiveness in difficult situations
- Linking the skill of asking questions to assertiveness and applying it in different scenarios
Learning Outcomes
- Understand the importance of communicating assertively
- Apply assertiveness techniques effectively
- Employ effective questioning and relate it to assertive behaviour
What's Included
- Highly interactive, practical and applied sessions
- Focused discussions and hands on exercises
- Official PsyPotential MindMasters™ Certification
- Access to a community of peers for networking and support
- Valuable online resources to facilitate further reading and learning